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Follow the steps below to activate Airosurf Internet at your new home.
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What to know for your Re-Install
We ask that a service account owner be present at the beginning of the install, and that someone 18 or older be present through the entire duration.
Standard Re-Installs are free, meaning the only charge due at the time of the install is the first month of service. We do not bill in arrears, therefore payment is due at the time of your install. We accept credit card and ACH/bank account payment methods only.
We will begin the install by checking the existing equipment and ensuring the connection quality is good. We may need to access the roof and/or attic, depending on where the equipment is located. If you are unsure where it is located, we probably can tell you based on our previous call notes.
A Wi-Fi Router will be needed if you want Wi-Fi access in your home. You can provide your own, or use one of ours. Talk to our customer support team to see what your options are for free or discounted Airosurf Managed Routers.
All equipment installed by Airosurf is owned and managed by Airosurf, unless explicitly stated otherwise.
Other frequently asked questions: